State Farm® Insurance Agent Beau Wofford
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathryn Story
November 14, 2024
5
out of
5
rating by Kathryn Story
"Nicest people!!!"
We responded:
"Thank you so much for the 5 star review Kathryn! Please tell your friends and family about us!!"
Matthew Lawson
October 26, 2024
1
out of
5
rating by Matthew Lawson
"I’ve had vehicle insurance with this office for a few years. I never had issues until I tried to cancel. I was informed by customer service to call the office directly in order to cancel. Each attempt of calling this office, I was forwarded to customer service because they never answer. Customer service would then send me back to the office in order to cancel my policy."
We responded:
"Thank you for the feedback Matthew and I'm sorry you didn't have a satisfactory experience with my office. We do typically answer the phone but even with 8 full time agents working here, there are times when our office is inundated with calls. If we miss a call, we return the call 100% of the time if a message is left for us. In regards to your cancellation, corporate requires written confirmation by the customer to cancel a policy, which we typically handle through text. After receiving your request on 9/18/24, we texted you and you never responded. We sent this to you again on 10/02/24 and this time you responded. I'm sorry there was a delay but this is the process corporate requires."
Anne Lazarus
October 24, 2024
5
out of
5
rating by Anne Lazarus
"great experience, Hope was very helpful!! thank you, again!"
We responded:
"Thank you for the 5 star review Anne! I'm so glad to hear that you enjoyed working with Hope! Please tell your friends and family about us!"
Jeremy Magee
October 23, 2024
5
out of
5
rating by Jeremy Magee
"Hope is amazing! She’s always there when I need her!"
We responded:
"Thank you for the 5 star review Jeremy! I'm so happy to hear that you enjoy working with Hope! I must agree. She is a very hard worker and great to have as part of my team! Please tell your friends and family about us!"
Charles Musso Sr
October 21, 2024
5
out of
5
rating by Charles Musso Sr
"Beau Wofford's office is such a big help and always willing to help me out. I really appreciate ya'll, Hope Story and Kim."
We responded:
"Thank you for the 5 star review Charles! We appreciate the kind words you shared towards Hope and Kim! We hope to do business with you for many years to come. Please tell your family and friends about us!"
Casey Evans
October 1, 2024
5
out of
5
rating by Casey Evans
"Hope looked at my plans found me what we needed to do to get my coverages right and save me money and made the process as easy as possible - especially when I wasn’t always making it easy for her. Highly appreciate and highly recommend."
We responded:
"Thank you for the 5 star review Casey! I'm pumped to hear that Hope was able to help you with your insurance needs and concerns. Thanks for partnering with us."
Jessica Ruelas
October 1, 2024
5
out of
5
rating by Jessica Ruelas
"I have been with Beau for 10+ years and he has been SO helpful and has always lead me in the right direction. If you are looking for insurance or future financial advice, Beau is definitely the best in the industry!!"
We responded:
"Thank you so much for the 5 star review Jessica! We have certainly appreciated working to help you with your insurance needs over the years! I hope to work with you for many years to come!"
Caitlyn St.Romain
September 23, 2024
5
out of
5
rating by Caitlyn St.Romain
"Respectful and very helpful! Made everything so easy and smooth!"
We responded:
"Thank you for the 5 star review Caitlyn! We appreciate your business and will strive to continue to make all of your insurance needs easy and smooth! "
Lisa Renfro
September 18, 2024
5
out of
5
rating by Lisa Renfro
"John was amazing to work with and he made switching my insurance needs easy."
We responded:
"Thank you for the 5 star review Lisa! We appreciate your business and I'm glad John was able to give you an amazing insurance shopping experience!"
Paul Holden
September 12, 2024
5
out of
5
rating by Paul Holden
"I recently had a complicated issue with buying a new car, transferring my previous car to a daughter and trading her old car at the dealership. With the help and patience of Brent, all of the transactions went smoothly and he helped me to avoid making a costly mistake in the process. It was truly a pleasure and a relief to know his expertise is available at my agent's office."
We responded:
"Thank you for the 5 star review Paul! I'm glad Brenton was able to assist you with your auto insurance transaction. We appreciate your partnership with our agency!"
Destiney Bowser
August 31, 2024
5
out of
5
rating by Destiney Bowser
"Branson, helped me with all my qeustion."
We responded:
"Thank you for the 5 star review Destiney! I'm overjoyed to hear that you enjoyed working with Branson for all of your insurance needs and questions. Please tell your friends and family about us!"
Ashley Barmad
August 26, 2024
5
out of
5
rating by Ashley Barmad
"Thank you Patrick for always being friendly and understanding!! It has been an absolute pleasure doing business with you. It's rare finding A+ customer service these days! I wanted to show my appreciation."
We responded:
"Thank you for the 5 star review Ashley! I absolutely love to hear such positive feedback regarding Patrick and my agency! Thanks again!!!"
Shirley Johnson
August 14, 2024
5
out of
5
rating by Shirley Johnson
"Great Service and great price 👍"
We responded:
"Thank you for the 5 star review Shirley! We appreciate your business! Please tell your friends and family about us!"
Terry Rouprich
August 9, 2024
5
out of
5
rating by Terry Rouprich
"Awesome customer service!!"
We responded:
"Thank you for the 5 star review Terry! I'm pumped that we were able to give you a satisfactory insurance service experience! "
Corey Mayeux
July 20, 2024
5
out of
5
rating by Corey Mayeux
"John was very helpful and saved me a lot of money on my car insurance."
We responded:
"Thank you for the 5 star review Corey! I'm pleased to hear that John was able to provide you with great, low rates for your auto / car insurance! Please tell your friends and family about us!"
MARIA QUINTERO EDWARDS
July 12, 2024
5
out of
5
rating by MARIA QUINTERO EDWARDS
"Brenton Burkhalter, with Beau Wofford, has done an amazing job for us. He worked hard to find us the best rates for auto, homeowners and workers compensation insurances. We are very pleased with his professionalism, knowledge of the insurance world, and the time he dedicated to understand and meet our needs. We highly recommend him!"
We responded:
"Thank you for your 5 star review Maria! We appreciate your business and I'm so happy that Brenton was able to give you a satisfactory experience while helping you to save money on your auto, home and workers compensation insurance policies! Please tell your friends and family about us!"
Stacy Curtis
July 9, 2024
5
out of
5
rating by Stacy Curtis
"Beau is amazing! Very patient, understanding and supportive of all my comments, requests and questions"
We responded:
"Thank you for the 5 star review Stacy! I appreciate the kind words you shared about me and we appreciate you as a partner to our agency! Please tell your friends and family about us!"
Michelle Miller Hummel
July 2, 2024
1
out of
5
rating by Michelle Miller Hummel
"I have been having issues with 2 policies for over 4 months. State Farm is having issues with its billing, and "forgot" to renew one of my policies and has been making unauthorized changes on another. My bills are all over the place, and I have been forced to reinsure one car because I couldn't get proof of insurance in a timely manner. While Beau Wofford's staff knows about the issues, I have gotten very little help since they claim they are having problems getting through to the company they represent. I contacted the BBB for help, and State Farm has refused to respond. Worse yet, I have tried to speak to Mr. Wofford, and he apparently isn't interested in meeting with his client. After going there yesterday, I was assured I would be given a chance to meet him and they would text me the date and time by close of business. Not surprisingly, I have heard nothing. I would advise folks to avoid this office and especially State Farm. EDIT- It is nice to finally hear from you. I am sorry to hear about your house, but again, this has been going on for 4 months and I still have no resolution, only new issues. Thank you for pointing out that while your office has attempted to help, nothing is getting State Farm to fix their ongoing billing issues. I would be happy to have a conference with you and your State Farm corporate contacts to rectify these ongoing issues. Simply let me know when you are available."
We responded:
"Hi Michelle. I'm sorry for the slow response time by corporate regarding your billing issue. My office and I have all reached out to corporate to try to rectify the situation and we are at the mercy of their timing. While these issues don't typically happen, we agree that a quicker resolution would be nice. I, personally, had a major house fire last week and have been overwhelmed with adjusters, contractors and mitigation companies. My family is also displaced at the moment as a result of the fire. I'm sorry that I haven't been in the office the last couple days but I've been dealing with quite a few tasks. I'm normally here every day but I can assure you that my team of 8 remarkable team members can assist you in the same way I would be able to when it comes to billing issues. Anyways, I appreciate your feedback."
Krystal Strickland
June 21, 2024
5
out of
5
rating by Krystal Strickland
"John was very helpful in getting us a new policy with them and making sure we had everything included in the policy that we wanted for a great price!!"
We responded:
"Thanks for the 5 star review Krystal! We appreciate your business and I'm glad John was able to help you find the best insurance prices and coverages you were looking for!"
David Madaffari
June 20, 2024
5
out of
5
rating by David Madaffari
"I was referred to John through a real estate client, and I've been through many carriers in the last 10 years due to the difficult insurance environment in Louisiana. John was very knowledgeable and answered my very specific questions about coverages for my home and my cars. I was glad he was able to get me the best rate/coverage combinations I could find in my search!"
We responded:
"Thank you for the 5 star review David! I am so glad to hear that John was able to provide you with such great insurance rates for your auto and home insurance! I am hoping that you no longer will need to move to another carrier and that this is your home and family now! Please tell your friends family about us!"
Chad E
June 13, 2024
2
out of
5
rating by Chad E
"Good rates. However, if you need to actually talk to them, good luck. Called for a week, left 3 voicemails, texted, and emailed. Called State Farm general customer service. They told me they saw all the contacts I have made and not sure why the agent hasn’t responded. I received a call from the agents office very shortly after I had talked to the corporate office and told them what the situation was. Was told their phones were down. Long story short, I changed agents."
We responded:
"Thanks for leaving feedback Chad. I'm glad to hear that you enjoyed our good insurance rates. However, I'm sorry that we weren't able to provide you with the level of service that you expect. I will say that even though I have a team of 8 team members, during the short period of time you referenced attempting to reach out to us, we as a team had a little bad luck, as some of the team was out with Summer sickness and another one of my team members lost her father. Regardless, we value your feedback and will work to improve."
Doug Gulley
June 12, 2024
5
out of
5
rating by Doug Gulley
"Everyone Always helpful!! Hope is the best!!"
We responded:
"Thanks for the 5 star review Doug! It has been a pleasure getting to know you and your family over the past 9 years! We appreciate your business and hope to see you again soon! Also, thanks for giving Hope a shout out!"
Karen Pickren
June 5, 2024
5
out of
5
rating by Karen Pickren
"Hope was amazing! She made the process very smoothe and simple. I would recommend State Farm and Hope to anyone looking for homeowner’s insurance!"
We responded:
"Thank you for the 5 star review Karen! We appreciate your business and I would like to thank you for sharing such kind words about Hope! And yes, we are happy to help anyone and everyone with a home insurance quote!"
Lashawndra Parker
May 31, 2024
5
out of
5
rating by Lashawndra Parker
"John was so AWESOME and POLITE. His customer service skills are Top Tier, I would recommend anybody to State Farm as long as I know they'll have a representative like John to deal with."
We responded:
"Thank you for the 5 star review Lashawndra! We truly appreciate your business and I'm so glad John once again was able to deliver a customer a satisfactory experience!"
Bryan Naquin
May 20, 2024
5
out of
5
rating by Bryan Naquin
"Bo is trustworthy, knowledgeable, and his team is fantastic!! Highly recommend!!!"
We responded:
"Thank you for the 5 star review Bryan! We truly appreciate the kind words you have shared in regards to myself and team! Please tell your friends and family about us!"